Support

All topics related to "Measuring - Testing - Automating" can be openly discussed with Ziemann & Urban. Whether testing and automation concepts are to be partially or fully automated, or to what extent important parameters such as costs, ease of maintenance and operation play a role in the application solution - it's all a question of the right support.

In the in-house image processing laboratory, image acquisition and illumination designs are tested for the optimal representation of defects, features and components. This includes, for example, testing, selecting, comparing and determining the appropriate measurement technology (optical, electrical, tactile, etc.).

Ziemann &Urban systems are classic end-of-line solutions. Errors can occur in the production process, which can lead to a standstill despite internal backup systems. For all cases, several support levels are available to help quickly.

Our support and services at a glance:

• Service hotline at +49 (0) 8123 -93 688-99
• On-site maintenance
• Remote maintenance, with individual remote maintenance contracts on request
• Preventive maintenance
• Calibration and scaling of the systems with traceable standards
• Cyclical test and measuring equipment monitoring
• Teamviewer software for (worldwide) online support in the download area